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Commercial Services > Business Services > Benchmarking and Key Performance Indicators (KPIs)

Contacts

Jeremy Vibert (email)
t 44 (0)1494 569 643

If you want to win a race, you need to measure your performance against the competition and business today is no exception.

But what should you measure?

  • profitability
  • investment
  • turnover per employee
  • staff turnover

When you are considering how to improve your performance, these criteria and many more besides are all important.

At the Business Solutions Group, within TRADA Technology, we are a registered service provider for the Business Link and trained to use the DTI Benchmark Index scheme. Using their comprehensive database we can compare your performance on many fronts with companies in:

  • your sector
  • your region
  • other sectors

The Benchmarking Index has been developed around the ‘Business Excellence’ model, which has identified the key factors that have proven historically to lead to business success in any sector.

We have developed a series of Key Performance Indicators specific to joinery, trussed rafters, as well as developing generic industry indicators that help to measure:

  • safety
  • customer satisfaction
  • staff product knowledge.
                                       
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